To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Tracking Your Order.

If you have an account, you can check the status of your order at anytime, by simply entering your order ID and billing e-mail in the boxes above.


Processing and Completed.

Processing order means the item (s) are still being made for you. All Rannka items are handmade and they all take little time to make. Completed order means that the item (s) is/are made and shipped.

If you do not have an account, please contact us To better help us assist you, please have your order number and last name on the order ready.

Change or Cancel Your Order.

If you need to change or cancel your order, please contact us immediately. Once your order has been processed, we will be unable to make any changes.


Add Items to an Order You Just Placed.

This may be possible, unless the order has been shipped out already. You may email us at please reference your previous order number.