Ships from Austin, TX United States using USPS.


SHIPPING IS CALCULATED BASED ON THE ITEMS PURCHASED:

SMALL e.g. jewelry,
MEDIUM e.g. tops OR
LARGE e.g. jackets, sweaters
AND YOUR SHIPPING LOCATION.

1. Following payment authorization and verification, you will receive an e-mail confirmation of your purchase*

2. Processing, or the making of the product depends on the product itself. Rannka vegan leather rings take up to 5 days, custom made clothing up to 2 weeks, 3D jewellery up to 3 weeks, and hand painted jackets up to 4 weeks.

3. Each processing time is stated on the item’s product page.

This does not include weekends or holidays.

SHIPPING WITHIN USA TAKES FROM 2-5 DAYS, CANADA FROM 7 TO 11 DAYS AND THE REST OF THE WORLD FROM 10 TO 20 DAYS DEPENDING ON WHERE YOU ARE.


Overnight Shipping.

Should you need your purchased item(s) to arrive sooner, please contact Rannka to schedule the best shipment option.


Taxes and Duties.

You are in charge of assuring that the product can be lawfully imported to the destination country. When ordering from Rannka.com, the recipient is the importer and must meet the terms with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees by the destination country. The beneficiary of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country.

*If you did not receive your email purchase confirmation, please check your spam folder and make sure to add Rannka to your address book – hello@rannka.com. If you still are not receiving your e-mail confirmation, that means that the payment is pending. Or contact Rannka to let us know.

Policy and Terms.

By placing an order at Rannka.com, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to Rannka. This also applies to any shipments that are refused by you at delivery.

When will my order ship?

Processing, or the making of the product depends on the product itself. Rannka vegan leather rings take up to 5 days, custom made clothing up to 2 weeks, 3D jewellery up to 3 weeks, and hand painted jackets up to 4 weeks. As soon as your order ships you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder and add hello@rannka.com to your safe sender list.

Items lost in mail or stolen.

FOR RANNKA RINGS: We are more than happy to make and ship another order of your Rannka rings should the package be lost or stolen if you reside in USA or Canada. If you are an international customer, we simply ask that you pay for another shipping fee and we’ll make your order again, free of charge. FOR OTHER RANNKA GOODS: Both domestic and international, please contact Rannka.

Still have questions?

Please contact using any of the following:

Facebook.

Instagram.

I'm a robotI'm not a robot